When asking questions put the question in the context of why you need to know the information. This builds trust and helps the guest to understand what to tell you. For example, for someone with low vision…
Can you tell me about your vision so we can work out the best way I can guide/teach you?
In relation to what I wear are there any colours or contrasts that assist your sight?
When assessing someone’s vision your aim is to work out how they see so you make adaptions to things like your student’s goggle lenses, your clothing, how you present information, and how best to guide the person on snow.
Considerations: Use the person’s vision as much as possible and supplement where necessary with verbal instruction, touch and body moulding. Take the following into account…
Considerations: When communicating, face the person so they can see your lips, and allow time for understanding. Take a pencil and paper to assist with communication. firstsigns.co.nz will get you started learning NZ sign language. Be aware that balance may be affected for some people.